When word processors reached offices in the early 1960s, they revolutionised document creation.
The IBM Selectric
, the first typewriter to use binary coding, could produce several copies of a single document without the need for carbon paper or other fiddly processes. Unsurprisingly, it proved so popular it gained 75% of the market share
in the US.
Subsequent innovations made drafting, editing, updating, and dissemination even simpler.
IBM's next model up from the Selectric, the MT/ST
, had paperless storage at a time when computers were so big they needed their own room. The arrival of the personal computer and software like Word and Excel closed the circle, making the process fully digital.
But, then, something strange happened. It's like time stopped.
In 2020, technology has advanced by leaps and bounds. Yet, many businesses continue to rely on decades-old tools for business-critical functions like compliance.
In an increasingly regulated world, this attachment to old technology has made things more time-consuming, costly, and challenging than they have to be. With Covid-19 normalising remote working
— and making the need for smart, connected documents more pressing than ever — could we finally be ready for another quantum leap?